The all-glass front and back of the new Apple iPhone X are an absolute disaster area when it comes to dropping the gizmo – with drop tests showing it’s the most breakable iPhone ever.
SquareTrade tested the phone using robots and found that it shatters easily after a simple drop to the floor.
It’s also alarmingly expensive to repair, with bills of up to £569, SquareTrade said.
The testers said, ‘On its first drop, SquareTrade saw the iPhone X shatter, its screen become unresponsive, and its widely touted facial recognition feature fail completely.
‘SquareTrade’s Master Technician noted that the iPhone X has a thinner, costlier OLED screen that’s more expensive to replace, a smaller logic board, multiple cables, and a split battery that’s more difficult to remove.’
‘You’d expect there to be a high price to pay for a beautiful phone like the iPhone X. Unfortunately for consumers, in the end it’s likely to be more than the $1,000 they’ve already invested,’ said Jason Siciliano, vice president global creative director at SquareTrade.
‘Despite Apple’s claims that their glass is the most durable ever in a smartphone, the iPhone X is the most breakable iPhone we’ve ever tested. The iPhone X’s fragility, along with Apple’s $549 fee for most repairs, make it the definition a high-risk phone.’
Apple Inc’s new flagship iPhone X makes the company more money per phone than its iPhone 8 model, according to an analysis, which found the iPhone X’s flashier parts cost Apple 25 percent more than the iPhone 8, but that it retailed 43 percent higher.